MANAGEMENT THAT MAKES A DIFFERENCE - by Patrick Lencioni

The Beauty of Discipline

I have to admit, I’ve always hated discipline. But at an early age my dad told me that discipline was key to success in life, and because I could see implicitly that he was right, I practiced discipline diligently in just about everything I undertook, from sports to school to work. Read more »

An Unconventional Gift

I think it’s fair to say that most managers like to do good things for the people who work for them, to make them feel more appreciated, productive and fulfilled. Unfortunately, many of them don’t seem to know what their employees really want or need, and so they end up relying on the same traditional things: training classes, monetary bonuses, small office perks. Read more »

Humbled by Sins of Omission

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Neighborhoods, Homes and Office Space

by Patrick Lencioni

My dad used to say that littering is the first stage of crime. Read more »

Discounting Teamwork

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Successful People Can Be So Annoying

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Rethinking Innovation

by Patrick Lencioni

Perhaps the most popular — and misunderstood — term of the first decade of the new millennium is ‘innovation.’ A new stack of books and articles is produced every year asserting the critical importance of innovation for organizations that want to survive, especially during these challenging times. Read more »

Stooping to Greatness

by Patrick Lencioni

Earlier this year I had the opportunity to spend time with the CEO of one of America’s most successful companies, a legendary organization known for its employee and customer satisfaction, as well as its financial performance. Read more »

The Dilemma of the Difficult Employee

by Pat Lencioni

It’s a simple but painful problem that has plagued business people since the beginning of time, I’m sure. Read more »

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